Founder-Led Web Design

Your business has outgrown your website.

Custom websites for established service businesses, built around how your customers decide and managed by a founder who actually answers the phone.Kadin McWilliams

What I Do

More calls. Less hassle.
One less thing to manage.

You Call, I Answer

No ticket queue, no call center. When you need a change, you call me directly and it gets done within 48 hours, usually much sooner.

Built Around How Your Customers Decide

My background is in psychology and data science. I design every page around what your customers need to see before they pick up the phone.

One Person, Start to Finish

You work directly with the person who designed and built your site. No handoffs, no account managers, no one new to bring up to speed.

Off Your Plate for Good

Design, hosting, and every update are covered by one monthly plan, with no large check to get started. You won't have to deal with your website anymore.

P.S.Not sure what your current site is missing?
I'll show you, free.

Get Your Free Audit
Who You'll Work With

You work with me, start to finish.

  • A Direct Line — you call me, not a support queue
  • 48-Hour Fixes — changes done within 48 hours, usually faster
  • Designed for Your Customers — psychology and data science applied to every page
  • Plain-English Answers — no jargon, no runaround
  • Built to Be Found — SEO basics included on every site
  • Secure and Maintained — SSL, hosting, and updates handled for you
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Kadin McWilliams — Out Shine Web Design founder in Louisville, KY
Kadin McWilliams
Founder & Designer
Who This Is For

Built for businesses that
already do great work.

I work best with roofers, contractors, event companies, publishers, and other service businesses whose reputation is ahead of their website.

A Good Fit

This is for you if…

  • You have a proven product and steady customers
  • Your reputation is stronger than your website
  • You see your website as an investment, not an expense
  • You'd rather hand it off than manage it yourself
Not the Right Fit

This isn't for you if…

  • You're just getting started and still testing your offer
  • You're shopping for the cheapest option available
  • You expect a website alone to fix the business
Results

Real numbers from
real clients.

P.S.All Star Entertainment Florida:
first organic lead in a brand-new market, and about 30% more traffic.

See the Project
We have been working with Out Shine Web Design for about a month now. Great communication lots of progress and I look forward to the future with the addition of our Florida branch. All Star Entertainment KY Great experience and customer service! Top notch work, highly recommend! Captain Franks Hotdog Emporium
Under the Hood

Fast sites keep customers around long enough to call.

100/100 Speed Target

I target a 100/100 Google PageSpeed score on every build, so pages load fast and visitors don't leave before they reach out.

Higher SEO Rankings

Google rewards fast, well-built sites. Speed and clean structure help you show up when customers search for what you do.

More Calls and Leads

A site that loads instantly on a phone keeps visitors around long enough to call, book, or fill out your form.

No WordPress

Every site is hand-coded in HTML and CSS. No page builders, no plugins to break, and no platform lock-in.

Your customers notice the difference.
Let's make sure they stay.

Get Your Free Audit

Commonly Asked Questions

How long does it take to build my website?

Projects typically take 30 days to complete but can vary based on the complexity of the project. Other factors that may affect the timeline include the availability of content and feedback.

Why not have a friend or family member build it?

They might do a fine job at first. The trouble starts later: they get busy, take a new job, or move on, and when the site breaks or needs an update, nobody is responsible for it. With me, keeping your site working is the job. You get a direct line and a 48-hour guarantee on every fix.

Will a new website fix my business?

Honestly, no. A website amplifies a good business; it doesn't replace one. If you already have a solid product and happy customers, a better site helps more people find you and choose you. If the business itself isn't working yet, a new website won't change that, and I'll tell you so.

What if I need changes after my site launches?

You get a direct line to me. Instead of being ghosted when you need help, you'll have the change made or the issue resolved within 48 hours, and usually much sooner, so you don't have to worry about your website.

Does my website include SEO?

Every site I build includes basic SEO at no extra cost:

  • Clean semantic HTML structure
  • Meta titles/descriptions per page
  • Image alt text
  • Fast load times / Core Web Vitals optimization
  • Mobile-first responsive design
  • Sitemap.xml + proper indexing setup
  • Basic schema markup (LocalBusiness, etc.)

If you want to actively grow your rankings, advanced SEO is available as a paid add-on:

  • Ongoing keyword research & content strategy
  • Blog content creation
  • Backlink building/outreach
  • Monthly rank tracking & reporting
  • Google Business Profile optimization
  • Competitor analysis
Will my website work well on mobile?

I design for mobile first, since according to Statista over 50% of all web traffic comes from mobile devices. Your mobile site gets top priority. You wouldn't ignore half your customers, would you?

What is the benefit of not using WordPress or page builders?

Hand-coded sites load faster, break less, and have no plugins to update or patch. That speed and clean structure also leave more room for SEO, so your site can outperform your competitors.

Do you work with businesses outside Kentucky?

Yes. I work with businesses nationwide, and my whole process is remote: consultation, design, launch, and ongoing support all happen by phone, video, and email. Out Shine started in Louisville, KY, and wherever you're located you get the same custom-built, fast site and the same direct line to me.

How much does a website cost?

My monthly plan starts at $250/month. Visit the pricing page for full details on what's included.

What happens after my 12-month agreement ends?

Once your 12-month term is complete, your plan automatically converts to month-to-month at the same $250/month rate — no new contract to sign, and no rate increase. You're free to cancel anytime after that with notice. Canceling before the 12-month term is up may require paying out the remaining balance on the agreement, since your monthly rate is what covers the cost of building your site.

Pricing

One simple
monthly plan.

One plan covers a standard five-page site (Home, About, Services, Gallery, and Contact), hosting, and ongoing updates. Need something bigger? Ask me for a free quote.

Get Your Free Audit

Prefer to pay upfront? Ask me about a one-time build.

48-Hour Resolution Guarantee